Dealing with financial losses due to crime can be a real headache. That’s where crime insurance comes in. It’s designed to help businesses and individuals bounce back when things go wrong, like theft or fraud. Think of it as a safety net for those unexpected, and often costly, criminal acts. This article breaks down what you need to know about crime insurance, from understanding the policies to what happens when you actually need to make a claim.
Key Takeaways
- Crime insurance policies have specific structures, including declarations, insuring agreements, and exclusions, that define what is covered and under what conditions.
- The core principles of crime insurance involve having an insurable interest, acting with utmost good faith during applications, and understanding the proximate cause of any financial loss.
- Assessing risk for crime insurance involves underwriting exposures, classifying risks for pricing, and using actuarial science to calculate premiums accurately.
- Financial aspects of crime insurance include managing premiums, deductibles, and limits, calculating expected losses, and accounting for expenses and profit.
- Understanding the types of financial losses covered, like employee dishonesty or forgery, and how to mitigate moral and morale hazards are vital for effective crime insurance.
Understanding Crime Insurance Policies
Policy Structure and Declarations
When you get a crime insurance policy, it’s not just one big document. It’s usually put together with a few key pieces. First, you’ve got the Declarations Page. Think of this as the summary sheet. It tells you who’s covered (that’s you, the insured), what the policy number is, the period it’s active, and most importantly, the limits of coverage for different types of losses. It also lists the premium you’re paying. This page is super important because it sets the stage for everything else in the policy.
Then there’s the main body of the policy. This is where the nitty-gritty details live. It defines terms, explains what’s covered, and what’s not. It’s all laid out in a structured way so you know exactly what you’re buying.
Insuring Agreements and Covered Perils
This is the heart of your policy – what the insurance company actually promises to do for you. The insuring agreement is the section that spells out the specific types of financial losses the policy will cover. It’s like a list of ‘what ifs’ that the insurer agrees to help you with. For crime insurance, this often includes things like employee dishonesty, forgery, or theft. Each of these is a ‘peril,’ which is just an insurance term for a cause of loss. So, if an employee steals money (dishonesty) or someone fakes a signature on a check (forgery), and it causes you a financial loss, the insuring agreement tells you if that specific event is covered.
It’s important to read this part carefully. Sometimes coverage is described as ‘named perils,’ meaning only the specific causes of loss listed are covered. Other times, it might be ‘open perils’ or ‘all risks,’ which covers everything except what’s specifically excluded. For crime insurance, it’s usually a mix, with specific agreements for different types of criminal acts.
Exclusions and Conditions in Crime Coverage
No insurance policy is perfect, and crime policies are no exception. The exclusions section is where the insurer lists the specific situations or types of losses they won’t cover. This is just as important as the insuring agreements. For example, a crime policy might exclude losses from war, nuclear events, or sometimes even certain types of cyber-related fraud if they aren’t specifically endorsed onto the policy. It’s crucial to understand these exclusions so you don’t have any surprises when you need to make a claim.
Conditions are the rules of the road for both you and the insurer. They outline what each party must do for the coverage to be valid and for claims to be processed. This can include things like how quickly you need to report a loss (notice of loss), your duty to cooperate with an investigation, or requirements for maintaining certain security measures. Failing to meet these conditions can sometimes lead to a claim being denied, even if the loss itself would otherwise be covered. It’s all about making sure the policy works as intended for everyone involved.
Key Principles of Crime Insurance
Crime insurance, like all insurance, is built on a few core ideas that make it work. These aren’t just legal terms; they’re the foundation for how policies are written and claims are handled. Understanding these principles helps you know what to expect and what’s expected of you.
Insurable Interest Requirement
This one’s pretty straightforward. To get insurance, you have to be able to show that you’d actually lose money if the bad thing (the crime, in this case) happened. It’s not about insuring against someone else’s potential loss; it’s about protecting your own financial well-being. For example, if your business is robbed, you have an insurable interest because your cash or inventory is gone. If you don’t have a direct financial stake, you can’t really insure it. This stops people from trying to profit from insuring things they have no connection to.
Utmost Good Faith in Applications
This is a big one. When you apply for crime insurance, you’re expected to be completely honest and upfront about everything that could affect the insurer’s decision. This means disclosing any past issues, security measures you have in place, and anything else that might be relevant. It’s a two-way street; the insurer also has to act in good faith. If you hide something important, or outright lie, and then try to make a claim later, the insurer might have grounds to deny it or even cancel the policy. Think of it like this:
Insurance relies on trust. You tell the insurer the real story so they can price the risk fairly, and they promise to cover you if a covered event happens. Hiding facts breaks that trust.
Proximate Cause of Financial Loss
When a claim happens, the insurer needs to figure out what actually caused the financial loss. This is where the "proximate cause" comes in. It means the direct, immediate, and efficient cause of the loss. It’s not necessarily the first event in a chain, but the one that directly led to the financial damage. For instance, if an employee embezzles funds, the proximate cause of the financial loss is the employee’s dishonest act, not the initial decision to hire them. If the loss is caused by something not covered by the policy, or by an excluded peril, the claim might be denied even if a covered peril was involved somewhere down the line. It’s about tracing the loss back to its most direct trigger within the policy’s terms.
Risk Assessment for Crime Insurance
When an insurance company looks at giving you crime insurance, they don’t just hand it over. They have to figure out how likely it is that something bad will happen and how much it might cost if it does. This whole process is called risk assessment, and it’s pretty important for them to get right.
Underwriting Crime Exposures
Underwriting is basically the insurer’s way of deciding if they want to cover you and what that coverage will look like. They look at a bunch of things about your business or situation. This includes:
- What you do: The type of business you run and its operations. Some industries are just more prone to certain types of crime.
- Your history: Past losses or claims are a big indicator. If you’ve had a lot of trouble before, they’ll be more cautious.
- Your controls: What security measures do you already have in place? Things like background checks for employees, secure cash handling, and good record-keeping can make a difference.
- Where you are: Location can matter. Certain areas might have higher crime rates.
The accuracy of the information you provide during this stage is super important; hiding or misstating facts can cause big problems later.
Risk Classification and Pricing
Once they’ve assessed your specific risks, insurers group similar risks together. This is called risk classification. It helps them make sure that people with similar risk profiles pay similar amounts for their insurance. Think of it like this:
| Risk Category | Example Exposure |
|---|---|
| Low Risk | Small business with strict internal controls |
| Medium Risk | Retail store with moderate employee turnover |
| High Risk | Business handling large amounts of cash daily |
Based on these classifications, they then figure out the price, or premium. It’s not just a random number; it’s calculated to cover the expected losses, the costs of running the insurance business, and a bit of profit.
Insurance pricing is a balancing act. Insurers need to charge enough to cover potential claims and expenses, but not so much that it drives customers away. They use a lot of data and analysis to get this right.
Actuarial Science in Premium Calculation
This is where the math wizards come in. Actuarial science uses statistics, probability, and financial theory to predict future losses. They look at tons of historical data to figure out:
- Loss Frequency: How often do certain types of crimes happen to businesses like yours?
- Loss Severity: When a crime does happen, how much money are we typically talking about?
By combining these two, actuaries can estimate the expected cost of claims for a particular type of risk. This estimate is a major part of what determines your premium. It’s all about trying to make educated guesses about the future based on what’s happened in the past.
Financial Aspects of Crime Insurance
Premiums, Deductibles, and Limits
When you’re looking at crime insurance, the first things that usually jump out are the numbers: the premium, the deductible, and the coverage limits. The premium is basically the price you pay for the insurance policy. It’s not just a random number; it’s calculated based on a bunch of factors, like the kind of business you run, how many employees you have, and what your past experiences with losses have been. Insurers use this information to figure out how likely it is that you’ll have a claim and how big that claim might be.
Then there’s the deductible. This is the amount of money you agree to pay out of your own pocket before the insurance company steps in. Think of it as your share of the risk. A higher deductible usually means a lower premium, and vice versa. It’s a way for insurers to make sure you have some "skin in the game," which can encourage you to be more careful.
Finally, coverage limits are the maximum amounts the insurance company will pay for a covered loss. These can be set per claim, per year, or for specific types of losses. It’s really important to pick limits that are high enough to actually cover a significant loss, but not so high that your premiums become unaffordable. Getting this balance right is key.
Expected Loss Calculations
Figuring out the "expected loss" is a big part of how insurers price crime insurance. It’s not about predicting exactly when a loss will happen, but more about estimating the average loss you might experience over time. This calculation takes into account two main things: how often a certain type of loss might occur (frequency) and how much that loss might cost on average (severity).
For example, an insurer might look at data for businesses similar to yours and see that employee theft happens, say, 5 times out of 100 businesses each year. Then, they’d look at the average cost of those thefts. If the average theft costs $10,000, the expected loss for that specific risk would be $500 per year ($10,000 multiplied by 0.05 frequency). Insurers do this for all the different types of crime covered by the policy.
This expected loss is the foundation for the "pure premium" – the part of your premium that actually covers claims. It’s a scientific approach to pricing risk.
Loading for Expenses and Profit
So, the expected loss calculation gives you the pure premium, but that’s not the whole story when it comes to your actual insurance bill. Insurers also need to add something called "loading" to that pure premium. This loading covers a few different things.
- Operating Expenses: This includes all the costs of running the insurance company – salaries for underwriters, claims adjusters, and administrative staff, rent for offices, marketing, and all the technology needed to keep things running smoothly.
- Taxes: Insurers have to pay various taxes on their income and premiums.
- Profit Margin: Like any business, insurance companies aim to make a profit. This profit helps them stay in business, invest in new products, and provide a return to their shareholders.
So, your total premium is essentially the pure premium (expected loss) plus this loading for expenses and profit. It’s how insurers stay financially healthy while providing coverage. It’s a balancing act to keep premiums competitive while still being able to pay claims and operate effectively.
Types of Financial Losses Covered
Crime insurance is designed to protect businesses from a variety of financial losses that can arise from dishonest or fraudulent acts. These policies are not one-size-fits-all; they are structured to address specific types of criminal activity that could impact a company’s bottom line. Understanding these categories helps businesses select the right coverage.
Employee Dishonesty Coverage
This is often the cornerstone of crime insurance. It covers losses resulting from dishonest acts committed by your employees. Think of it as protection against internal theft, embezzlement, or fraud. The key here is that the act must be dishonest or fraudulent, and it must cause a direct financial loss to the business.
- Direct Loss of Money or Securities: This includes actual cash, checks, or other negotiable instruments stolen by an employee.
- Loss of Other Property: This covers the theft or damage of physical assets owned by the business, such as inventory or equipment, due to employee dishonesty.
- Forgery or Unauthorized Signatures: If an employee forges a check or other document, leading to a financial loss, this coverage can help.
The "discovery" versus "loss sustained" wording in employee dishonesty coverage is a critical distinction. Discovery policies pay for losses discovered during the policy period, regardless of when the act occurred. Loss sustained policies require the dishonest act to have occurred and the loss to have been sustained during the policy period.
Forgery and Alteration Protection
This coverage specifically addresses losses stemming from the forgery of checks, drafts, promissory notes, or other written orders or instructions to pay money. It also covers the alteration of these instruments. This is important because even if you have strong internal controls, a sophisticated forgery can sometimes slip through.
- Forgery: This applies when a document is falsely made or changed to appear genuine, with the intent to defraud.
- Alteration: This covers changes made to the terms or amounts of a valid financial instrument.
This coverage often extends to include losses from paying forged or altered checks or other financial instruments presented by third parties, even if the forgery wasn’t committed by an employee.
Theft and Disappearance Coverage
This category is broader and can cover losses due to theft, burglary, robbery, or even simple disappearance of money or securities. It’s designed to protect against external theft as well as internal issues not necessarily tied to employee dishonesty.
- Theft: This refers to the unlawful taking of property from another person or place.
- Disappearance: This covers situations where money or securities simply vanish without a clear explanation, often within business premises or while in transit.
- Robbery/Burglary: These terms specify the circumstances of the theft, such as the use of force or violence (robbery) or unlawful entry (burglary).
It’s important to note that the specifics of what constitutes "theft," "disappearance," or "robbery/burglary" are defined within the policy. These definitions dictate when coverage will apply and can vary significantly between different insurance providers and policy forms.
These three areas represent the core financial losses that crime insurance policies aim to mitigate. However, the exact scope and limitations of each coverage type will always be detailed in the specific policy wording.
Mitigating Moral and Morale Hazards
Deductibles and Self-Insured Retentions
Insurance policies often include deductibles, which are amounts the policyholder pays out-of-pocket before the insurer starts covering losses. Think of it like this: if your policy has a $1,000 deductible, and you have a covered loss of $5,000, you pay the first $1,000, and the insurance company covers the remaining $4,000. This setup is designed to make people a bit more careful. When you have some "skin in the game," you’re less likely to file small claims or be careless with your property or business operations, because you’ll be footing part of the bill yourself. It’s a way to keep the insured party engaged in preventing losses.
Self-insured retentions (SIRs) are similar but usually apply to larger commercial policies. With an SIR, the policyholder agrees to cover a specific amount of loss entirely before the insurance coverage kicks in. This is often a larger sum than a typical deductible and means the policyholder is essentially acting as their own insurer for that initial amount. It’s a more significant commitment to loss control and can lead to substantial savings on premiums if managed well. However, it also means taking on more direct financial risk.
Policy Conditions and Compliance
Beyond financial contributions like deductibles, insurance policies come with specific conditions that the policyholder must meet. These aren’t just suggestions; they are requirements for coverage to remain valid. For instance, a crime insurance policy might require you to maintain certain security measures, like alarm systems or background checks for employees handling money. Failure to comply with these conditions can be a big problem. If a loss occurs and the insurer finds that you didn’t follow the policy’s conditions, they might deny your claim. It’s like agreeing to a set of rules for a game – if you break them, you might not get to play (or get paid) when something goes wrong. Staying on top of these requirements is key to making sure your insurance actually works when you need it.
Incentives for Loss Prevention
Insurers don’t just want to pay claims; they want to avoid losses altogether. To encourage policyholders to actively reduce risks, they often build incentives into their policies. This can take several forms. For example, offering premium discounts for implementing specific safety protocols or installing advanced security systems is common. Some policies might also include clauses that reward a good claims history with lower renewal rates. The idea is to align the interests of the insurer and the insured: both benefit when losses are prevented. It’s a partnership approach where proactive risk management is rewarded, making the insurance coverage more effective and affordable over time. This proactive stance helps to reduce both moral hazard (the tendency to take more risks) and morale hazard (increased carelessness due to a sense of security).
Insurance policies are not just passive protection; they are active agreements that require participation from the policyholder. By understanding and adhering to policy conditions, utilizing deductibles strategically, and taking advantage of loss prevention incentives, individuals and businesses can significantly reduce their exposure to financial loss and ensure their coverage remains robust.
The Crime Insurance Claims Process
When a crime-related financial loss occurs, the claims process kicks in. It’s basically how you get the insurance company to pay up according to your policy. This isn’t always a quick or simple thing, and understanding the steps can make a big difference.
Notice of Loss and Investigation
The first thing you need to do is tell your insurance company about the loss. This is called giving "notice." Most policies have a specific timeframe for this, so don’t wait too long. Missing this deadline could cause problems with your claim. After you report it, the insurer will assign someone, usually a claims adjuster, to look into what happened. They’ll want to know the details: what was stolen, how it happened, who was involved, and how much money was lost. This investigation might involve reviewing documents, talking to people, and maybe even visiting the scene.
- Timely reporting is key. Check your policy for specific notice periods.
- Gather all relevant documentation. This includes financial records, police reports, and any other evidence.
- Cooperate fully with the adjuster. Honesty and transparency are important here.
Claim Evaluation and Resolution
Once the investigation is done, the adjuster will evaluate the claim. They’ll compare what happened against the terms of your crime insurance policy. This means checking if the loss is covered, looking at any exclusions that might apply, and figuring out the value of the loss. If everything checks out and the loss is covered, the insurer will offer a settlement. This is the amount they agree to pay. Sometimes, this amount might be less than you expected, or they might deny the claim altogether.
The insurer’s evaluation hinges on a careful reading of the policy contract. They’ll determine if the event falls under a covered peril and if any exclusions negate coverage. This step is where the specifics of your policy truly matter.
Handling Denied Claims and Disputes
If your claim is denied, or if you disagree with the settlement amount, you have options. First, try to understand exactly why the claim was denied. Ask for a clear explanation in writing. You can then try to negotiate with the insurance company, providing any additional information or arguments you have. If negotiation doesn’t work, you might consider mediation or arbitration, which are ways to resolve disputes outside of court. In some cases, you might need to take legal action, but this is usually a last resort.
- Request a detailed written explanation for denial.
- Consider seeking advice from a legal professional specializing in insurance.
- Explore alternative dispute resolution methods before litigation.
Fraud and Misrepresentation in Insurance
When you buy insurance, whether it’s for your business or personal stuff, there’s this idea that everyone’s being upfront and honest. It’s called ‘utmost good faith,’ and it means you’re supposed to tell the insurance company everything important about the risk they’re taking on. But sometimes, people don’t. They might forget to mention something, or worse, they might deliberately hide information or outright lie. This is where fraud and misrepresentation come into play, and it can really mess things up for everyone involved.
Concealment and Material Misrepresentation
Concealment is basically not telling the insurance company something they should know. Think about applying for crime insurance for your business. If you know you’ve had a couple of employees skim money in the past but don’t mention it, that’s concealment. Material misrepresentation is a bit more direct – it’s when you say something that isn’t true, and that false statement actually matters to the insurance company’s decision to give you coverage or how much they charge. For example, if you claim your business has never had any internal theft when you actually have a history of it, that’s a material misrepresentation. The key word here is ‘material’ – it has to be something that would have influenced the insurer’s decision.
Here’s a quick look at what counts:
- Material Facts: Information that, if known, would change the insurer’s decision about offering coverage or the terms of that coverage.
- Intent: Misrepresentation can be innocent (a mistake) or intentional (a lie). Fraud usually implies intent.
- Impact: The misrepresentation or concealment must be significant enough to affect the risk assessment.
Consequences of Fraudulent Claims
If an insurance company finds out you’ve committed fraud or made material misrepresentations, they have a few options, and none of them are good for you. They can deny your current claim, even if it would have otherwise been covered. They might also decide to cancel your policy altogether, meaning you lose your coverage. In more serious cases, especially if fraud is proven, they could even try to rescind the policy. Rescission means they treat the policy as if it never existed, going all the way back to the start date. This can leave you without any coverage and potentially facing legal action.
Insurance fraud isn’t just a victimless crime; it drives up costs for everyone. When insurers have to pay out on fraudulent claims or spend resources investigating dishonesty, those costs eventually get passed on to honest policyholders through higher premiums. It erodes the trust that’s so important in the insurance relationship.
Policy Rescission and Coverage Denial
When an insurer rescinds a policy, it’s like the contract never happened. They’ll typically refund the premiums you paid, but you won’t get any payout for a loss that occurred while the policy was technically in force. Coverage denial is more straightforward: they simply refuse to pay for a specific claim because of the fraud or misrepresentation. It’s a tough situation to be in, especially if you’re facing a significant financial loss and thought you were protected. This is why it’s so important to be completely honest and thorough when you apply for any type of insurance, including crime insurance.
Specialty Crime Insurance Coverages
Cyber Risk and Crime
This area of coverage is pretty new, but it’s become super important. Think about all the data businesses keep online these days. Cyber insurance is designed to help when things go wrong digitally. It can cover costs related to data breaches, like notifying customers, fixing systems, and dealing with any legal fallout. It also might help with business interruption if a cyberattack shuts down operations. It’s not just about hackers, either; it can cover accidental data loss or system failures too.
Professional Liability and Crime
This is for folks who give advice or provide professional services. If a client claims you messed up, leading to their financial loss, professional liability insurance (often called Errors & Omissions or E&O) steps in. It helps cover legal defense costs and any settlements or judgments. While not strictly ‘crime’ in the traditional sense, it addresses financial harm caused by alleged negligence or mistakes in professional duties. It’s a way to protect against claims that your professional actions, or lack thereof, caused someone else to lose money.
Third-Party Crime Exposures
Most crime insurance focuses on protecting your own business from internal theft or fraud. Third-party crime coverage looks outward. It’s about protecting your business if your customers or clients suffer a financial loss because of a crime committed by your employee against them. For example, if one of your sales reps defrauds a client, this coverage could help your business deal with the fallout and potential claims from that client. It’s a bit more niche, but it’s about managing the risk that your operations could inadvertently lead to financial harm for others through criminal acts.
Here’s a quick look at what these might cover:
- Cyber Risk: Data breach notification, system restoration, business interruption due to cyber events, cyber extortion.
- Professional Liability: Defense costs for lawsuits alleging errors or omissions, settlements or judgments, regulatory fines.
- Third-Party Crime: Claims made by customers or clients due to employee dishonesty against them, legal defense costs related to such claims.
It’s easy to think of crime insurance as just protecting against internal theft, but the landscape is much broader. Specialty coverages address the evolving ways financial harm can occur, whether through digital threats, professional mistakes, or the actions of your employees impacting others.
Insurance Market Dynamics
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The insurance market isn’t just a single entity; it’s a complex ecosystem with different players and forces shaping how policies are made available and priced. Understanding these dynamics is key for anyone looking to secure adequate crime insurance.
Admitted vs. Surplus Lines Insurers
When you’re shopping for insurance, you’ll likely encounter two main types of insurance companies: admitted and surplus lines. Admitted insurers are licensed and regulated by state insurance departments. This means they have met specific financial standards and must follow state rules regarding policy forms, rates, and claims handling. Policies from admitted insurers generally offer a higher degree of consumer protection. Surplus lines insurers, on the other hand, are not licensed in a particular state but are authorized to sell insurance there. They typically handle unique, hard-to-place, or high-risk coverages that admitted insurers might not offer. While they can provide solutions for specialized needs like certain types of crime coverage, they may have different regulatory oversight and consumer protections.
Role of Reinsurance
Reinsurance is essentially insurance for insurance companies. Primary insurers, the ones you buy policies from directly, transfer a portion of their risk to reinsurers. This is a critical function for several reasons. It helps insurers manage their exposure to large or catastrophic losses, which is especially important for crime insurance where a single large fraud event could be devastating. Reinsurance also allows insurers to increase their underwriting capacity, meaning they can write more policies and offer higher limits than they might otherwise be able to. This directly impacts the availability and affordability of crime insurance for businesses.
Market Cycles and Availability
Like many industries, the insurance market experiences cycles. These cycles are often characterized by periods of "soft" markets and "hard" markets. In a soft market, there’s ample capacity, competition is high, and premiums tend to be lower. This is generally a good time for buyers. Conversely, a hard market means capacity is reduced, competition is less intense, and premiums rise. Availability can also be affected; during hard markets, certain coverages, including specialized crime insurance, might become harder to find or come with more restrictive terms and conditions. These cycles are influenced by factors like the frequency and severity of insured losses, economic conditions, and the amount of capital available in the insurance industry.
Wrapping Up: Crime Insurance and Your Financial Safety Net
So, we’ve talked a lot about how crime insurance works and why it’s important for protecting your money and assets. It’s not just about covering losses from theft or fraud; it’s about having a plan when the unexpected happens. Understanding the basics, like what’s covered and what’s not, and making sure you’re honest when you apply for a policy, really matters. Think of it as a key part of your overall financial plan, giving you some peace of mind. It’s always a good idea to chat with an insurance pro to make sure you’ve got the right coverage for your specific situation. That way, you’re better prepared for whatever life throws your way.
Frequently Asked Questions
What exactly is crime insurance?
Think of crime insurance as a safety net for businesses that protects them from financial losses caused by dishonest acts. This could include things like employees stealing money or data, or even forgery.
Who needs crime insurance?
Any business that handles money, valuable property, or sensitive information should consider crime insurance. It’s especially important if you have employees who have access to these things.
What kind of bad stuff does crime insurance cover?
It typically covers losses from employee theft, forgery, computer fraud, and sometimes even robbery or disappearance of money.
What’s the difference between employee dishonesty and other types of crime coverage?
Employee dishonesty coverage specifically protects you if your own employees steal from you. Other types of crime coverage might protect against things like someone hacking into your computer system or forging a check.
Are there things crime insurance *doesn’t* cover?
Yes, most policies have exclusions. They usually don’t cover losses from poor business decisions, normal wear and tear, or acts of war. It’s always important to read the fine print!
How much does crime insurance cost?
The cost, or premium, depends on a few things. Insurers look at how many employees you have, how much money and property you handle, and your past history with losses.
What is a deductible in crime insurance?
A deductible is the amount of money you agree to pay out of your own pocket before the insurance company starts paying. It helps keep premiums lower and encourages businesses to be careful.
What should I do if I think I have a crime loss?
The first step is usually to tell your insurance company right away. They will then guide you through the process, which often involves an investigation to figure out what happened and how much was lost.
